Shipping policy

FEMPE — Shipping Policy

At FEMPE, every order is prepared with care and shipped through our fulfillment and logistics partners.

1. Order Processing

All FEMPE orders are processed using our priority/rush fulfillment service.

Orders are generally processed and prepared for dispatch within 1–2 business days.

During launches, promotional periods, holidays, or exceptionally high order volumes, processing may take slightly longer.

Once your order is shipped, you will receive tracking information.

2. Delivery Time

After processing, orders are generally delivered within approximately 2–5 business days, depending on your location, PIN code and courier service.

Estimated overall delivery time: 3–7 business days.

Remote locations may require additional time.

3. Free Shipping - Temporary

Free shipping is available on all FEMPE orders.

The shipping cost is covered by FEMPE and may be fulfilled through our logistics partners.

4. Shipping Partners

Your order may be delivered through one of our logistics partners, depending on availability and destination.

The courier partner may vary between orders.

5. Tracking

Once your order has been dispatched, tracking details will be shared with you.

Tracking updates may take some time to appear after the shipment is handed over to the courier.

6. Delivery Delays

Delivery times are estimates and may be affected by:

Courier delays
Weather conditions
Public holidays
Incorrect or incomplete addresses
Customer unavailability
Remote or difficult-to-service locations
Unforeseen logistics disruptions

7. Incorrect Address

Customers are responsible for providing the correct shipping address, mobile number and PIN code.

If an order cannot be delivered because incorrect or incomplete information was provided, additional shipping charges may apply for re-shipping.

8. Undelivered / RTO Orders

If an order cannot be delivered and is returned to the fulfillment facility, re-shipping may be subject to additional charges depending on the circumstances.